Onboarding with Hosted Pro

Once you have secured the connection, the following Onboarding flows can be run:

■ Onboarding with both M365 Default Routing and SBC Configuration
■ Configuring SBC
➢ To onboard a new Hosted Pro customer:

The following screen is displayed.

Graphical user interface, text, application, email Description automatically generated

1. Define Microsoft 365 settings and then click Next.

Microsoft 365 Settings

M365 Setting

Description

M365 Domain (Override Admin Domain)

Customer Tenant original Microsoft 365 domain prior to applying vanity domain names (“example.onmicrosoft.com”).

Tenant ID

The customer Tenant ID. This field is automatically filled; the Tenant ID of the M365 authenticated user for this Onboarding wizard process.

Grant Admin Access to

This option provides multi-tier support for third-party administrators such as Channel or Customer administrators to perform actions in User Management Pack 365 SP Edition/Customer Portal (Optional). When this option is used, Single Sign-on support with the customer Azure AD is provided.

Graphical user interface, text, application Description automatically generated

2. Do one of the following:
● Select Configure M365 default routing check box; the wizard creates default routing in the customer tenant based on the derived trunk model for service providers. In addition, you can optionally configure the DNS server (see Onboarding with both M365 Default Routing and SBC Configuration).
● Click Next and proceed to Configuring SBC.